Chat FPT is a model that interacts in a conversational manner. Through the dialogue format, Chat FPT can answer follow-up questions, admit mistakes, challenge incorrect premises, and reject inappropriate requests. A sibling of InstructGPT, ChatGPT is trained to follow instructions in a prompt and provide detailed responses.
Chat FPT is being introduced to get users' feedback and learn about its strengths and weaknesses. Chat FPT is free to use during the research preview.
The Chat FPT platform offers a user interface for creating and managing chatbots. The system covers all aspects of natural language processing and dialog management, allowing users to automate conversations, increase sales leads, scale operations, and increase customer satisfaction.
Why should I use Chat FPT?
Conversations that occur naturally
With the best Vietnamese Natural Language Processing technology, Chat FPT understands users' intents, responds with the most relevant answers and becomes smarter over time. With the dialog management module, chatbots can follow multiple topics of conversation simultaneously, tracking every step of customers, in order to understand and interact with them in a friendly, natural way.
Customer support, sales, and marketing made easy
An Chat FPT allows you to build flows of conversations with your customers throughout their journey with your products/services.
Deploying omnichannel
Conversational AI chatbots can be deployed via multiple channels (web-chat, email, SMS, or applications) via cross-platform (Facebook, Zalo, Viber, etc.).
Customer service empowerment
Chat FPT is available 24/7 to support your customers anywhere and at any time. In addition, it controls the flow of each conversation, transfers chats to agents when necessary, and ensures that users have a great experience.
Scalability and compatibility
With minimal effort, Chat FPT can integrate with your business system through APIs. Several thousand customer intents can be processed simultaneously using our cloud-based platform.
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